FAQ’s

Is the swimming pool heated?

Yes both the pool and spa are heated all year round.

Do you have one bedroom accommodation available?

All apartments are two bedroom (plus we have one two level, three bedroom Penthouse available). If a one bedroom apartment is requested, we close off the second bedroom and second bathroom and charge a one bedroom rate. The main bedroom has a queen bed with shower ensuite. The second bedroom has two single beds and the bathroom has a shower over the bath. The one bedroom configuration is not available during the High and Mid seasons

Additional charges will apply if the additional bedroom or bathroom are used.

Do you have security parking?

Yes, Talisman has FREE  secure underground parking for one car per apartment. Security cameras are also installed in the carpark and other common areas. Outside office hours, the lifts can only be accessed by apartment guests.

What is the best way to get to Talisman?

The closest airport to Talisman is Coolangatta, which is approximately a 25 minute drive from Broadbeach. The Brisbane airport is approximately 85 minute by car. From Brisbane Airport, a train travels to Nerang Station then transfers by bus or taxi are available to Broadbeach. You can also book door to door bus transfers from either airport. Limousines and taxis can also be an affordable option. Information and bookings for all these options can be made by clicking on the Tours and Attractions icon on our website.

If coming by car, please click on the “Find Us” Icon on our website for directions.

What if I arrive late in the evening?

The office reception is open as follows:
8.30am – 5pm (Monday to Friday)
9.00am – Noon (Saturday, Sunday and public holidays)

If you will be arriving outside of these hours, your keys will be available through our after hours service. Upon arriving at Talisman, there is a late check in Hybrex system terminal at the front entrance. Press the blue bell and a receptionist will answer. You will be given the code for the night safe that will contain your apartment keys and instructions on how to access your booked apartment. Please come to reception in the morning to complete check in formalities.

Do the apartments contain washing and cooking facilities?

All of our apartments are fully self contained. Facilities include TV, Foxtel cable TV, PABX telephone service, DVD players, dishwashers, microwave ovens, kitchens and cooking utensils as well as separate laundries with washing machine and clothes dryer.

Is cable TV provided at no extra charge?

All apartments offer Foxtel cable TV. The package offers the basic channels, some movie channels and all Fox sports including the racing channel.

Is Internet Available ?

Wireless  internet is available at reception and is FREE OF CHARGE. There is also an internet kiosk with a printer located in the reception foyer (Charges apply). We are currently replacing our  WIFI access points to all apartments. This should be completed by July 2015.

Can I hire a cot or pram during my stay?

Baby cots, prams and additional roll away beds can be hired through reception.

Can I arrange to have additional people stay with me?

Yes. When booking an apartment, prices quoted cover two persons in a one bedroom apartment and 4 persons in a two bedroom apartment. The maximum number of persons allowed in a one bedroom apartment is 3 persons. The maximum number of persons allowed in a two bedroom apartment is 6 persons.

Roll away beds are available for hire for an additional person if required. The charge for each additional person is $35 per day (low season) which includes the hire of a roll away bed and linen.

Are the apartments serviced daily or weekly?

As our apartments are self contained with laundry and kitchen facilities they are not serviced on a daily basis. Linen, including towels, soap, toilet paper, kitchen and laundry washing powders and tea/coffee making requirements are provided. Additional provisions are the responsibility of the guests.

All our apartments are serviced on a weekly basis. eg  If your stay  8 nights you will receive a service and linen change on the 4th day of your stay.

Daily services and linen changes can be provided, but an additional charge will be incurred. Any additional services can be arranged through reception.

 

How far is Talisman located from Gold Coast attractions and facilities?

Talisman is located in the heart of Broadbeach within walking distance to all the Broadbeach attractions and entertainment but far enough away to avoid the noise. Approximate distances for your information:

Kurrawa Park 25 m Skilled Park Football Stadium 10km
Beach 50 m Movieworld 17.8km (30min)
Restaurants & Shops 300 m Dream World 21km (35min)
Oasis shopping Centre 300 m Gold Coast Turf Club 6.3km
Gold Coast Convention Centre 500 m Spring brook (Hinterland) 39km
Jupiter’s Casino 800 m Mount Tamborine (Hinterland) 42km
Pacific Fair Shopping Centre 1 km Coolangatta airport 18 km ( 25 min)
Surfers Paradise 2.5 km Brisbane airport 92 km ( 85 min)
Carrara Football Stadium 7 km Byron Bay 87km (90 min)